Soft Landings is a methodology championed by BSRIA, the Usable Buildings Trust and the Government (GSL) which is utilised with project teams to develop better buildings. The aim of Soft Landings is to ensure that clients, designers, contractors, building managers and end users work together to achieve better outcomes for projects.
Soft Landings BSRIA (BG61/2015) …..‘A primary objective of the Soft Landings Framework is to encourage stakeholders to be more engaged with end user and building management stakeholders during all stages of project delivery from the briefing stage through to design development, construction, handover and project evaluation’.
This approach is particularly important when working on sophisticated research buildings regardless of scale. Interaction with the facility managers and researchers is crucial to understand how services will be utilised to create the necessary environment for the research and for the construction team to learn about the reasons behind the regulations and guidance.
Researchers are not architects and vice versa, so a common understanding has to be developed through structured interaction to ensure the project team deliver a facility that ticks all the boxes.
Our process is based on the BSRIA Framework which was first published in 2009.
Government Soft landings (GSL) is to be implemented for all centrally funded projects from 2016, it is not mandatory for other projects
In several projects including specialist science and healthcare facilities CCTech have been appointed Soft Landings Champion for the construction team. This appointment has enabled the construction team to acc ess our specialist knowledge and experience in dealing with the client and end users. In turn we ensure that end user / facilities (Estates) concerns reach the design team and that meetings and workshops are conducted to facilitate constructive discussion and agreement.
Each stage concludes with one or more reality checks to ensure that all of the learning from the Soft Landing stage is assimilated and made available to the work of the next
Step 1 - Briefing and Planning
CCTech will work closely with the design team, and will work through key topics that will influence the design and operation of the research facility.
During this step we will work in partnership with the end users and building management to determine operating, equipment and performance requirements on the facility. It is important to identify these up front, so that significant contribution and understanding to the commissioning and future proofing of the facility is achieved
Step 2 - Design, Development and Review
Including specification and construction) Ensuring research requirements as identified at Step 1 are observed, reviewing the likely performance against the original expectations to achieve specific outcomes. It is vital that the requirements from Step 1 are also used to understand the requirements and to form the basis of operational performance targets/KPI’s for the research building.
Step 3 - Pre- Handover and Commissioning
To strengthen the operational readiness of the research building with greater involvement of the designers, builders, operators, specialists, BMS, commissioning team. At this point, the building is measured against the agreed targets/KPIs as part of the process to ensure readiness and fit to specification.
Step 4 - Initial Aftercare
During the user settling in period – up to 1 year - with a resident representative or team as required to inform users and maintenance, pass on knowledge and respond to problems.
Aftercare in years 2-3
On site attendance after the first year with meetings, reviews and performance analysis, warranty issues. Typically a lower resource requirement to monitor and assess reports on performance and follow up queries and maintenance, operational success and lessons
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